Computer Network Repair Durban

mon-fri 8.00-5.00    info@itambulance.net
We at IT ambulance feel that it is our duty to share knowledge and information that would help users combat the nasties of the internet and enhance your computing experience. This information is for guidance only and if you are in any doubt, the best tip is to give us a call
1. Antivirus software:
Find a good one and spend a little time getting an understanding of how to use the program and keep it up to date
once a week We are resellers of ESET NOD32. Please call us for pricing.

2. Spyware software:
Spyware has become a major menace on the internet. Try windows defender, it’s free but it will require you to validate
your copy of windows. You can browse to the following website and see if you are experiencing spyware infection symptoms. http://www.microsoft.com/security/pc-security/spyware-indicators.aspx

3. Windows updates:
It’s important to keep your system up to date and protected. Go to http:/windowsupdate.microsoft.com

4. Pop Ups:
Ignore pop-ups: Unless you trust them 100%, ignore them. Try: Pop-up stopper free edition at
http://update.microsoft.com/microsoftupdate/v6/default.aspx?ln=en-us
There is no way for a website to check a surfers identity in the same way as, for example a video store. This can cause
 headaches for any parent that wants their child to gain access to all the good stuff that the internet has to offer while
still blocking access to all the bad. After all, harmful material can accidently be stumbled upon. We strongly
recommend that you have a look at the following websites for an indepth view on this subject:

www.safekids.com

http://kids.getnetwise.org

www.child-internet-safety.com
Email is one of the most common ways for computer viruses to spread! To protect yourself from
potentially dangerous email...
1. Do not open unexpected attachments, especially if they are executable files (.exe, .vbs, scr or a double extention).
Beware, these emails will usually have a tempting message to try and encourage you to open them.
2. Use your anti virus software to scan attachments.
3. Beware of phishing scams. Phishers attempt to fraudulently acquire sensitive info, such as usernames, passwords and
credit card numbers by mimicking a trustworthy company via a legitimate looking email or website. Be extremely
cautious of any emails asking you to divulge personal info. Don’t click on the link provided in the email, type the
hyperlink in yourself. Phishes can fool you with lookalike names. If you are in any doubt contact the company that the
mail claims to be from.
Making regular backups of the important files on your computer means that even if you have a
disaster and your hard drive fails, you still have copies of the crucial files.
Back up tips

  • Use CD’s or DVD’s to burn your files to.
  • A second internal hard drive used for back up purposes.
  • An external hard drive for back ups.
  • If you think something is not quite right with your computer make an immediate back up.
  • Back up before you install any new software.
    • 1. Power surges:
    Computers are particularly sensitive to power surges and being in a country with lots of lightening we recommend
    using a good surge protector.
    2. Static electricity:
    If you are going to open your computer, you need to be extremely careful of static electricity as it can damage
    memory, motherboards and even hard drives, often beyond repair. You can use anti-static wrist bands or mats to
    prevent this from happening. Your best bet is to give IT Ambulance a call for help.