Networking | Computer Repair | IT Support | Durban

mon-fri 8.00-5.00
Rapid response, home or office. We come to you!
IT Ambulance offers a friendly and above all cost effective way to solve your IT headaches and enhance
the performance of your PC.
Are you experiencing blue screens, system lockups or error messages?
All are dealt with swiftly and efficiently. We specialise in all editions of Microsoft Windows.

1. System repairs.
2. Operating system upgrades.
3. Memory upgrades.
4. Hardware & software installation or removal.
5. Printer, scanner and camera installation and configuration.
It's happened to the best of us. With the blink of an eye important files can be deleted and presumed lost forever.
Whether the result of a computer virus, a software error, or user error, this can be devastating. Important documents and
business data aside, in the age of digital photography the loss of a captured moment can be irreplaceable.

In short, computers have become store houses for our lives and our businesses. However, despite the fact that so much
important information is stored on a hard drive, you may be surprised to hear that most people backup once in a while,
or never at all. So what happens when your hard drive breaks or important documents have been accidently deleted
and you have no backup?

IT Ambulance to the rescue.
By using the latest technology we can attempt to rescue some, or all of your data. Please note that there is no guarantee
that corrupt data can be completely recovered or even recovered at all.
The success of data recovery depends primarily
on the amount of read/writes the hard drive has performed since the data corruption/deletion and/or the state of the
hard drive failure.
Get your computers on speaking terms - If you have two or more PCs in your home, have you considered networking
them? A network allows your computers to share files, a printer, and an Internet connection. Even better, a wireless
network is the cutting-edge way to connect all of the computers in your home. Wireless networks are perfect for people
who want to connect laptop and desktop computers or for people who don’t like to be tied down. And when you go
wireless, you won’t have the inconvenience of tripping over unsightly cables. We provide advice, planning and
installation of your network infrastructure. This can also be followed up by 12 months’ dedicated telephone and up to
2 hours onsite support per week to troubleshoot configuration problems at a monthly fee.

Setting up your wireless network
Fed up with those wires? Want to move your computer away from the telephone socket? Want to share your broadband
connection throughout your premises or use a laptop in the garden?
1. We will schedule a visit at a time convenient for you
2. Configure your router / modem settings, username, password, SSID and encryption
3. We will spend time explaining how to keep your PC safe and what to check if you lose your connection to the internet

At an extra cost:
1. Installation of a server.
2. Mains cabling – only CAT5e cabling will be undertaken
3. Server hardware and operating systems
4. Any external cabling
5. Installation of PCs in multiple sites
What can I learn?
We can teach you a multitude of PC techniques and help you to increase your computing proficiency. Some examples
of training that we carry out are:

1. Help you to backup information onto CD or DVD using Windows or other CD burning software that you may own.
2. Importing & exporting your digital photos from your camera to the PC or a website for them to to viewed by loved ones.
3. Import film from your camcorder using Windows Movie Maker and set you on the path to making your first movie.

Please ring for more information on availability.
Just purchased a replacement or additional computer? Want to transfer your data from a desktop to a laptop? We will
schedule a visit at a time convenient for you and perform an orderly data migration for some or all of your data.
Spyware is the catchy name for malicious software that hides on your computer and sends information about you, your
PC, or your web surfing habits to someone else on the internet. Spyware can clog up your computer, slowing it down or
even crashing it. A virus is any malicious piece of software that has the intention of causing harm or stealing data from
your computer or network. If your PC is connected to the internet and you are experiencing performance loss and / or
system errors, your PC is more than likely infected with either spyware or a virus.

We will scan, detect and remove the presence of spyware or viruses. We are ESET NOD32 resellers and recommend ESET NOD32 Anti-Virus for your PC's protection against these threats. Please call us for pricing and to tailor the correct product for your specific needs.

Computers need regular maintenance to keep them running at their best!
Old files build up on your hard drive, adding and removing software leaves behind a messy hard drive and dust builds up inside the case which can cause hardware issues. All these factors reduce the efficiency of your computer.

What’s included:
1. Software and hardware diagnostics.
2. Windows updates and security patches.*
3. Full virus and spyware scan.
4. A full valet - PC cleaned inside & out.
5. Hard drive defragmentation.
6. Consultation with a technician to discuss any problems you may be having.
* Depends on internet access and data cap

IT Ambulance recommends a system healthcheck once a year.